Resources & guidance

Find the right resource

Find product documentation, technical guidance, and answers to common questions—or contact our team for help.

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Documentation

Product Documents

Find documentation for your Paragon Genomics products.

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Common questions

FAQs

Find answers to common product and workflow questions.

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Workflow guidance

Technical Notes

Explore technical guidance for your sequencing workflow.

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Learn & explore

Explore scientific resources

See our technologies in practice, from published research to step-by-step videos.

Publications

Explore published research using Paragon Genomics products.

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Posters

Browse scientific posters featuring our technologies and applications.

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Videos

Watch videos about our products and sequencing workflows.

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We’re here to help

Need help from our team?

Get in touch with the right team for your question.

Technical Support

For questions about product use and sequencing workflows. Have your product name and a brief description of your question ready.

Customer Service

For help with orders and customer-service questions. Have your order reference ready, if available.